Once you have a booking from your surgeon you can complete an electronic admission form by clicking on the following link Admission Form. This will be sent directly to the secretary at the surgeon’s rooms.
Please contact us if the information you require is not listed on this page:
If your treatment is to be partially covered by ACC, you MUST have written approval from them before you are admitted to hospital. In addition, the approval from ACC must state whether they will pay part or all of your hospital account.
When the ACC contribution is a part payment you will be expected to pay the balance on discharge.
Admission times will be advised prior to admission.
Your surgeon will make the necessary arrangements for your admission and advise what time to arrive at the hospital. His secretary will give you an admission form to complete that we need at least 24 hours prior to your admission.
Upon arrival please report at the main reception for admission procedures to be completed. Before 8.00am please report directly to the ward via the side ramp entrance down driveway.
Please follow your surgeon's instructions about eating and drinking prior to surgery. If, for example your surgeon states "nil by mouth from 7.00am" it is very important that you do not eat or drink anything after 7.00am on the day of your operation. This includes water.
On arrival you will be taken to your room to be admitted by the nursing staff. If you would like to ask your surgeon or anaesthetist any more questions notify our nursing staff when admitted to your room.
We strongly recommend that you arrange for a responsible adult family member or friend to accompany you home after discharge.
Your specialist surgeon or doctor will discuss with you the most appropriate time for your discharge from the hospital.
You will need to contact the person you have chosen to come and collect you and take you home. Most patients are discharged from hospital in the morning. If you are unable to leave the ward at this time, please discuss this with the nursing staff.
Our nursing staff will ensure that you are provided with clear information on what to do after the operation, including any prescriptions, pain relief, medication, wound care, and a follow-up appointment time with your surgeon.
If at any stage of the discharge process you are unsure of any information or instructions you have been given, or you would like additional information about your operation or subsequent follow-up care, please do not hesitate to ask our nursing staff or your doctor.
We are unable to allow patients to drive themselves home after having surgery - this is illegal.
Laparoscopy Auckland recommends that you should arrange for a responsible adult family member or friend to stay with you for your first night at home after your operation.
Please discuss any special food or dietary requirements you may have with our nursing staff upon admission. We will make every endeavour to meet your requests provided they are compatible with your treatment. Meals may be limited due to the type of surgery you have had.
Laparoscopy Auckland is an affiliated provider to Southern Cross Health Society for some procedures. If this is the case for your surgery our administrator will apply for cover to Southern Cross for your procedure and apply for payment on your behalf. If there is a shortfall to pay we require this to be paid on discharge from the hospital.
For insurance companies other than Southern Cross and non-affiliated provider procedures covered by Southern Cross, we recommend that you obtain prior approval from your health insurance provider before arriving at Laparoscopy Auckland. This enables the insurance company to pay their share of the account rather than you paying first and having to claim a refund later.
If you are not insured, you will be required to pay the estimated total of your treatment costs on the day of surgery.
The dressing that is on at discharge is to remain in place untouched until your post-op visit. If there is bleeding or you have any other concerns, please contact the hospital or your surgeon's rooms.
Seek help if the amount of pain in your wound increases, if the amount of redness and/or swelling increases and if there is any discharge from your wound.
Some patients may be discharged with support/anti-embolism stockings. It is essential that you wear these for the length of time specified by your surgeon. Usually once you are fully mobile, these may be taken off.
You may shower with your dressing on - pat dry after showering.
Loose clothing is generally more comfortable.
The time at which you can safely start driving varies a great deal with the type of operation you have had. Ask your surgeon for specific advice regarding commencement of driving. Do remember that your movement and strength must be up to coping with an emergency stop as well as normal driving.
A gradual increase in the amount of exercise you take is helpful, starting with a short walk two or three times a day and increasing the distance over the next few days.
There is no absolute rule about the time at which you can resume your usual sexual relationship. Ask your surgeon for advice.
The sort of movements that can cause discomfort are bending or stretching (e.g. reaching high or low shelves), lifting heavy weights (including small children), and pushing or pulling (such as vacuuming or mowing the lawn).
If help is available for the first week after discharge it is very useful.
Many people are surprised at the length of time it takes them to get over an operation even if it is fairly minor, but time, nature and a bit of determination are usually effective.
Do not be afraid to ask for advice, however small your worry may seem. A few words can often save a lot of anxiety.
Changes in diet, activity and the use of some drugs can lead to irregular bowel habits but this usually rights itself with time. A diet high in fibre and fruit will help prevent constipation.
The time at which you can return to work depends on both the type of operation you have had and what your job is. It is better to feel completely well before you return - many people feel tired and find concentration difficult to start with.
More specific advice can be given to you by your surgeon.
Smoking/Vaping is not permitted in our building.
Laparoscopy Auckland welcomes patient visits by family and friends. To promote the comfort of all our patients, visitors are asked to keep their visits brief. Visiting hours are 9.00am to 9.00pm.